Privacy Policy

Respecting your privacy is very important to us. Our Privacy Policy gives you information on when and why we collect your personal information, how we use it and how we keep it secure. At Penny Bhadresa Cards, we are committed to maintaining the trust and confidence of visitors to our website with a view to providing the best possible customer service. In particular, we want to assure you that we will not share your information with any third parties.

who we are

Our website address is: http://www.pennybhadresacards.co.uk.

the information we collect about you

We only collect the information that is necessary to carry out our online sales. This includes your name, address, telephone numbers and email address. We also collect information when you voluntarily provide feedback. The website also collects non-personal data which helps us to diagnose and manage the website. We will only use your personal data to provide a service you have requested.

how we use your personal data

We collect information about you to process your order, and if you agree, to email you about information we think may be of interest to you. When you visit our website, we use cookies to help make the experience of using our website better, personalise the service you receive from us and provide you with information that is relevant to you. For further information, please refer to our Cookie paragraph below. When you visit our website, our web server automatically records your public internet protocol (IP) address and also generates a log file. We use Google Analytics to collect information about how our visitors use and navigate this website. This information is pseudonymous and cannot be used to identify you personally. Where we need to comply with a legal or regulatory obligation, we will undertake due diligence to detect and reduce fraud and credit risk. We will never sell, rent or exchange your details with any third-party organisation.

what rights you have over your data

You can request to receive a copy of the personal data we hold about you by emailing us via the Contacts Form on our website. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To ensure that your personal information is accurate and up to date, you may ask us to correct or remove information you deem to be inaccurate. At any time, you have a right to stop us from contacting you for marketing purposes. Simply let us know your preference by sending us an email.

cookies

In order to make services on the internet easy, useful and reliable, it sometimes involves placing small files of letters and numbers on your computer or mobile phone. These are known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve your user experience and to analyse anonymised data to help us understand how our audiences interact with our site so that we can improve the overall experience. However, you can set your browser not to accept cookies but beware that some of our website features may not function as a result. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, visit www.allaboutcookies.org.

analytics

When anyone visits our website, we use a third party service to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not attempt to discover the identities of those visiting our website.

third-party links

This website includes links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

how we protect your personal data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in any unauthorised way. We will only retain your personal data for as long as is reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We take all reasonable care to ensure that data is processed securely using TLS protocols. TLS are cryptographic protocols designed to provide communications securely over a computer network. The connection is private (secure) because symmetric cryptography is used to encrypt the data transmitted.

changes to our privacy policy

We keep our privacy policy under regular review and update it as and when needed. This privacy policy was last updated on 1 August 2019.

contacting us

Please contact us if you have any questions about our Privacy Policy or information we hold about you via our Contacts Form on the website.